Lidl slams customers with £90 parking fines
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Lidl Beckton in Tollgate Road, Image atttrituted by Google Maps 2015, above.
Lidl Customers are left ‘fuming’ by a £90 parking ticket fine issued by Athena ANPR Ltd, holders of the privately owned car parks.
Customers can use the car park without charge for up to 90 minutes and if the limit exceeds, a £90 fine is said to incur for the owner of the vehicle.
In order to receive free parking, Lidl's parking policy notice advises customers to register their registration number at the checkout in order to avoid being charged.
The supermarket food chain state on their penalty notice that customers have within fourteen days to pay a discounted rate of £45 or face being fined a total cost of £90.
Mr Edwards penalty parking notice issued at Lidl Beckton in Tollgate Road, above.
Beckton residents Godfrey Edwards and his wife Carol were charged by Athena ANPR Ltd. three days after they visited their local Lidl on Tollgate Road, East London.
Mr Edwards expressed his anger in his appeal to the Limited company over Lidl’s unfair and poor standards that are in place.
He added, “this isn’t creating a deterrent for non-Lidl customers who use the car park, it’s deterring customers that shop at Lidl away!”
A copy of a reciept taken from Mr Edward's appeal to Athena ANPR, above.
Some customers even took to Twitter to share their anger:
Can't believe that @lidl have issued my elderly grandad who is a blue badge holder a parking fine when shopping in store #badcustomerservice
Just received parking fine notice from #lidl Branksome #poole even though gave reg no to cashier - nasty #LidlSurprises
Absolutely disgusting that customers are getting fined for parking! I'll spend my money else where thanks!!! @lidl
Lidl has urged customers who have received penalty fines to appeal back to Athena ANPR Ltd and if successful, will receive a cancellation notice issued through the post.
Athena ANPR's cancellation notice - obtained through an appeal, above.
We have contacted Lidl and Athena APR Ltd and are yet to hear a response.
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Is this fair? Tweet us your thoughts @MilknewsLDN, alternatively you can use the hashtag #LidlSurprises